Terms of service
Last Updated: August 5, 2026
Welcome to Costume Viva. By accessing our website, using our Services, or placing an order, you agree to these Terms of Service and any policies referenced below.
If you do not agree with these terms, please do not use our website or Services.
A. Online Store Terms
By using this website, you confirm that you are legally permitted to use the Services under the laws of your jurisdiction.
You may not use our website or products for any unlawful or unauthorized purpose or violate any applicable laws while using our Services.
We reserve the right to suspend or terminate access to our Services for violations of these terms.
B. Products and Availability
We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately. However, actual colors and appearance may vary depending on your device or screen.
Products, prices, descriptions, and availability may be changed or discontinued at any time without notice.
C. Orders and Payment
When placing an order, you agree to provide accurate, complete, and current billing, shipping, and account information.
We reserve the right to refuse, limit, or cancel orders, including orders that appear fraudulent, unauthorized, intended for resale, or otherwise inconsistent with these Terms.
If an order is changed or cancelled, we may contact you using the information provided at checkout.
D. Pricing
Prices are shown in the currency displayed on our website.
Taxes, shipping charges, duties, and other applicable fees may be added unless otherwise stated.
We reserve the right to correct pricing errors or update prices at any time.
E. Shipping and Delivery
Delivery times are estimates and may vary due to carrier delays, customs processing, weather, incorrect shipping information, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
Please review our Shipping Policy for additional information.
F. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy and, where applicable, our Right of Withdrawal Policy.
Please review these policies before making a purchase.
Nothing in these Terms limits any statutory consumer rights available under applicable law.
G. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
By using our Services, you acknowledge that your information may be processed as described in that policy.
H. Third-Party Services and Links
Our website may contain links to, or integrations with, third-party websites and services.
We are not responsible for the content, privacy practices, security, availability, or policies of third-party services that we do not control.
Your use of third-party services is subject to their own terms and policies.
I. Reviews, Feedback, and Submissions
If you submit reviews, feedback, suggestions, images, or other content to us, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, misleading, abusive, defamatory, obscene, or that infringes the intellectual property, privacy, or other rights of third parties.
Where permitted by law, you grant Costume Viva the right to use, reproduce, edit, publish, and display content that you voluntarily submit to us in connection with our business and Services.
J. Prohibited Uses
You may not use our website or Services:
- For unlawful or fraudulent purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property or other rights;
- To provide false or misleading information;
- To transmit viruses, malware, or harmful code;
- To collect personal information about others without authorization;
- To interfere with the security or operation of our website;
- To engage in abusive, harmful, or unauthorized activity.
We may restrict or terminate access for violations of these requirements.
K. Intellectual Property
Unless otherwise stated, content on the Costume Viva website, including text, graphics, logos, images, designs, and website elements, is owned by or licensed to Costume Viva and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without authorization.
L. Disclaimer of Warranties
To the extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.
Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.
M. Limitation of Liability
To the fullest extent permitted by law, Costume Viva will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, Services, or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
N. Indemnification
To the extent permitted by law, you agree to indemnify and hold Costume Viva harmless from claims, losses, liabilities, or reasonable expenses arising from your violation of these Terms, applicable laws, or the rights of third parties.
O. Termination
You may stop using our Services at any time.
We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms or applicable law.
P. Changes to These Terms
We may update these Terms from time to time.
Changes will be posted on this page with an updated revision date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms, where permitted by law.
Q. Governing Law
These Terms are governed by the laws applicable to Costume Viva and your transaction, subject to any mandatory consumer protection rights that apply in your place of residence.
R. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: support@costumeviva.com